How long it takes to receive my purchase? 
Standard delivery takes up to 7-10 days. However, as some of our bikes are stored in Europe, it may take few days longer. 

Can I pick up my purchase?
We do deliver to any UK address, but if circumstances does not allow you to receive your parcel, as an exception you can collect your purchase from Belfast or some other UK cities (must be agreed).

Do you sell secondhand bike?
Yes, we offer only high brand bikes in perfect condition only. If you did not find product on our website, we recommend you to leave us a request and we will provide you available models.

Do you sell bike parts?
We have bike parts for some models, but we do not list them on our website. Please contact us.

Do you offer finance options?
Yes, we can offer finance options. Currently we negotiate best possible conditions and you can request additional information, if you decided to purchase your bike with us.

Can I return my purchase?
Yes, in some cases you can. Please see Refund Policy

Do I need to contact you before making a return?
Yes. You need to contact us by phone or by email.

How long do I have to return an item?
You have 30 days for return. Some items can be returned up to 90 days (see Refund Policy)